Student Help Desk

The BCHS Student Help Desk is a novel student intern program launched by the district’s Technology Department that has nearly 20 students trained to assist staff and students with technology issues of all sorts. The innovative program taps students’ native technology know-how while providing them with real life work experience and professional mentoring. The Student Help Desk is located in Bethlehem Central High School’s Library Media Center, stop by if you have a technology-related issue you need help with!

Apply to be part of our Student Help Desk

Bethlehem Central is looking for interested students who would like to be part of our Student Help Desk. As a division of the BCSD Education Technology Services (BETS), the student’s job at the help-desk will be to serve as a first line of support. The Student Help Desk will be crucial in managing the litany of questions, concerns, and problems that our users experience on a daily basis. In addition to manning the help-desk, the students will also be primarily responsible for providing technical support to all high school classrooms and labs.

Apply to be part of the Student Helpdesk: http://bit.ly/KIvVgS

Logins

• Google Apps Login

Forms

• Student Incident Form
• Social Media Request Form
• District’s One to One Program Guidelines 
• BCSD Technology User Agreement & Parent Permission
• Acceptable Use Policy (4526/4526-R)
• Internet Safety Policy (4526.1/4526.1-R)

News

• Oct. 2017: Student Help Desk featured in national magazine
• Nov. 2015: Student Help Desk profiled in statewide news story
• Jan. 2014: BCHS Help Desk bridging technology gap